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Frequently Asked Questions Learn More about Lifeline's Annual Holiday Giving Tradition 1. What is Adopt-A-Family? Adopt-A-Family is a holiday giving program in North County San Diego designed to help low-income families who are Lifeline clients celebrate the holiday season by connecting them with local businesses, organizations, and individuals who “adopt” them. 2. How does it work? Complete the Adopt-A-Family interest form to get started. Lifeline will match you with a Lifeline family and provide you with a personalized list of the things they need most, as well as wish items for the holidays. Then, you deliver the gifts no later than December 7th, 2024to Lifeline’s Vista Campus. Please make sure to meet this deadline. Lifeline staff arranges the delivery of gifts. 3. How are families selected for Adopt-A-Family? All families who are adopted are Lifeline clients and are nominated by Lifeline staff for their hard work and dedication to becoming self-sufficient. This includes families who have experienced homelessness, youth who have aged out of foster care, youth participating in juvenile diversion programs, survivors of human trafficking, and others. These families are low income or face economic challenges on a daily basis. 4. How much does it cost to adopt a family? We encourage donors to provide at least two gifts per family member. Over the years, we have estimatedthat donors on average spend between $75-100 per individual. If you want to make your gift go as far as possible, please contact us. 5. Can I donate used items? No, all gifts and donations must be new. 6. Why is the family asking for electronics or other "luxury" itemsand not just basic needs? While we encourage families to focus on basic needs, we also ask them to think of a "special wish".Many of our families have never had the opportunity to wish for something some might consider a 'luxury' (for example, aniPhone, a tablet,or spa days, etc). Please don't be offended. Please let us know if you would like us to match you with a different family whose wants and needs seem to be most in line with your budget and expectations. Remember, you are not obligated to purchase everything on the wish list. We hope to provide at least two gifts for each person. You are welcome to provide more if you wish. 7. When and where should I deliver gifts? We will be accepting gifts December 2- December 7during pre-designated drop off times at our Vista Campus. We will also be hosting our annual "Donation Drop-off Party" this year.More information and details to come. 8. How should the items be delivered? Should we wrap the gifts? Some families love the surprise of wrapped presents for all, while some would prefer to wrap the gifts themselves. We typically see this with parents who would like to feel part of the holiday tradition of wrapping gifts for their kids. There is a section in the wishlist that lets donors know what the families prefer. We ask that you deliver your gifts in large bins, boxes, or bags so we can ensure your items stay together. Most importantly: make sure the recipient’s name and family code are clearly labeled on ALL gifts. Once all of your gifts are labeled and placed in boxes/bins/bags, please label the container with the family code and number of how many boxes you have for the family. For example if there are 3 total boxes: Box 1 of 3, Box 2 of 3, Box 3 of 3, etc. *see samples below. If you have more than one family, please use separate boxes for each family. *if you include Gift Cards, please make sure they are activated at time of drop off. To ensure they do not get lost, please put them in one envelope, clearly labeled with the intended recipient, and write the family code on the envelope.* 9. Will I get a chance to meet thefamily I adopt? Due to the nature of services Lifeline provides and in order to best respect their confidentiality, we do not allow donors to meet the family(ies) and will not provide donors with more than first names of family members. 10. Can I adopt multiple families? Yes, you can adopt as many families as you wish as long as you can provide the same level of commitment to each family. We also encourage donors with larger budgets to adopt larger famlies (6+) as those are typically the hardest/last to be adopted. 11. What if I can’t follow through with my adoption? If you are unable to follow through with your adoption, please contact us immediately, do not wait. We will need to make other arrangements for the family. 12. I can’t adopt a family, but I still want to donate and/or volunteer my time. How can I help? Gift cards of any denomination and stores are used to support a family who either hasn’t been adopted, or who needs a little extra support. The most requested stores include: Food4Less, Stater Bros, Albertsons, and any gas station. Throughout the first 2 weeks of December, we need dozens of volunteers! Contact us if you would like to volunteer—bring family, friends, co-workers, the more the merrier! Email us at volunteer@nclifeline.org 13. Is my donation tax deductible? Adopt-A-Family gifts and donations can be tax-deductible. You will receive a thank you letter in January describing your participation in the program; only gift cards or cash donations will be given their corresponding dollar value in the letter. Keep your receipts as backup for in-kind donations so you can attach those to the letter for tax purposes. Our tax ID Number is 95-2794253. Have a question that wasn’t answered here? Email give@nclifeline.org or contact 760-842-6254.

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Lifeline's recent CEO Meet & Greet event illuminated the spirit of community and purpose as attendees gathered to welcome Lisette Islas, Lifeline's new CEO. The event resonated with warmth and joy, reflecting the collective commitment to Lifeline's mission. The occasion was graced by the presence of numerous community partners, dedicated staff members, cherished friends, and generous donors, all of whom contributed to the event's vibrant atmosphere. Together, they formed a tapestry of support, underscoring the significance of Lifeline's work in the community. A highlight of the evening was the presentation of the 2024 "SHEro award" by the Office of Supervisor Vargas to Lisette Islas. This esteemed recognition affirmed Lisette's dedication to Lifeline's values and her commitment to serving the community with excellence. Throughout the event, conversations flowed freely, fostering meaningful connections and renewing bonds. Attendees shared stories, ideas, and aspirations, united by a shared vision of empowerment and compassion. Looking ahead, Lifeline remains steadfast in its mission to empower individuals and strengthen families under Lisette's capable leadership. With a renewed sense of purpose and determination, the organization is poised to make an even greater impact in the community. The CEO Meet & Greet event was not only a celebration of leadership but also a testament to the power of community collaboration. Lifeline extends heartfelt gratitude to all who attended, contributed, and supported the event, making it a resounding success. As Lifeline continues its journey forward, guided by its unwavering commitment to community service, it does so with immense gratitude for the collective effort and support of its partners, staff, friends, and donors. Together, we will continue to make a positive and lasting impact on the lives of those we serve.

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Lisa's Story Lisa was an 18-year-old single mother with a 3-year-old when she came to Lifeline’sdrop-in center “The House.” At that time, Lisa and her child were living out of her car.During her first meeting, LifeSpring staff discovered that she was previously in the fostercare system, meaning she could quality for Lifeline’s supportive housing program! Threedays later, with an approved referral from the County, Lisa began the enrollmentprocess. While a unit was being readied for move-in, Lifeline arranged for Lisa and herchild to stay in temporary housing. Shortly thereafter Lisa was able to move into one of Lifeline’s 1-bedroom apartments. Lifeline’s help did not stop there. As a part of the independent living skills Lifelineteaches, Lisa was provided with a budget to select atoddler bed and dresser for her child and her first set of furniture including a bed, sofa, table, and chairs. Lifeline furtherassisted Lisa in purchasing other household necessities such as plates, glasses, silverware, pots, pans, microwave, bedding, and cleaning supplies. Today, Lisa is more hopeful than ever. She has a place to call home, she attends weeklytherapy, has a case manager who supports her, and has established a housing plandetailing steps to work, care for her child, saving money, and finding housing once shehas completed our program. Since starting LifeSpring, Lisa has found a full time job andenrolled her child in preschool.

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California Extended its Tax Deadline, Still Need Help? Find a FREE VITA Tax Site Near You! As tax season unfolds, Lifeline has been a trusted ally for many, offering free tax preparation services through its Volunteer Income Tax Assistance (VITA) program to low and moderate- income households. However, with Lifeline's tax services closing as of April 13th, there's still a beacon of hope for those in need of assistance. Even though the tax deadline in California was extended, there's no need to fret. We're here to guide you through accessing alternative VITA tax sites, ensuring you can still benefit from expert assistance up until the new extended deadline. Extended Deadline in California: For those residing in San Diego County, the recent severe storms and flooding prompted the IRS to extend the tax filing deadline until June 17, 2024. This extension offers a lifeline to individuals and businesses affected by the natural disasters, providing extra time to navigate through their tax obligations. It's a welcome relief during challenging times, allowing affected individuals the opportunity to file their returns without added pressure. Help is Available: If you made less than $64,000 in 2023 and require assistance with your tax filings, our IRS- Certified volunteers are here to assist you, completely free of charge for those who qualify. We understand the importance of accurate tax preparation and aim to alleviate any concerns or confusion you may have regarding your tax obligations. Whether it's preparing your returns or addressing tax-related queries, our dedicated volunteers are ready to support you every step of the way. What to Bring: To streamline the process and ensure efficient tax preparation, it's essential to come prepared. Here's a checklist of documents you'll need to bring along: 1. Proof of identification (photo ID) 2. Social Security cards for you, your spouse, and dependents 3. Individual Taxpayer Identification Number (ITIN) assignment letter (if applicable) 4. Proof of foreign status (if applying for an ITIN) 5. Birth dates for you, your spouse, and dependents on the tax return 6. Proof of income, including W-2’s, 1099 forms, and other relevant documents for 2023 7. Interest and dividend statements from banks (Forms 1099) 8. Health coverage information for each person on the return (if applicable) 9. Copy of last year’s federal and state returns (if available) 10. Routing and account numbers for direct deposit 11. Total paid for daycare provider and the daycare provider’s tax identifying number 12. Forms 1095-A, B, and C (Health Coverage Statements) 13. Copies of income transcripts from the IRS and state (if applicable) Accessing Extended VITA Services: To find a VITA site near you and schedule an appointment, simply call 211 or visit the following link: IRS VITA Site Locator. These sites will be open from January 22nd through June 17th, 2024, ensuring ample time for individuals to receive the assistance they need. While Lifeline's tax services have concluded, our commitment to providing accessible tax assistance remains unwavering. With the extension of the tax deadline in California and the availability of VITA sites until June 17th, 2024, there's still ample opportunity to access free tax preparation services. Don't hesitate to reach out and take advantage of this valuable resource. We're here to help you navigate through your tax obligations with confidence and ease.

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Lifeline'sTrue Life Recovery (TLR) Program provides a safe, healing, and supportive environment for youth struggling with substance use disorders. TLR helps youth build coping skills through individual, group, music, art, and various other forms of therapy. TLR assists each young person in establishing a support network of individuals at Lifeline and in the North Coastal Community. TLR serves youth aged 12-17 in need of outpatient drug and alcohol treatment programs and any adolescent enrolled in a school located in the North Coastal Region needing medical intervention for outpatient services. The TLR program is proud to offer local school districts the opportunity to become a satellite school. Please see the below information for how to become an added school. For further questions, please call: 760-842-6248. Follow the Below Steps to Become a Satellite School: 1. The school district submits a written request to the county monitor to add services at a school site. • The request must include data detailing the percentage of the school eligible for Medi-Cal or free and reduced lunch. It is common, but not required, that the district connects with a provider they would like to work with about their capacity to add a school and includes this information in their request. 2. The County reviews the request and makes a determination based on: • Total school enrollment • Medi-Cal and free/reduced lunch population • Student, parent, and community demographics and needs, such as primary language • Number of students likely to meet SchooLink eligibility criteria • Availability of confidential therapy space • Program funding and provider/system capacity to add another school 3. If the County approves the request, they will assign a provider organization. School districts have the authority to dismiss a provider from a school at any time; however, a replacement provider is not guaranteed. 4. The school district and the provider organization execute a Memorandum of Understanding (MOU) authorizing the provider organization to provide services on their school campus(es). 5. The school district, school staff, and provider hold an initial Annual SchooLink Meeting to discuss process and plan the initiation of services. 6. The school district and the provider establish a memorandum of understanding.

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At Lifeline, our commitment goes beyond just workshops – we prioritize providing services and resources that set our clients and community up for sustainable change and positive impact. Join us on Thursday, March 21, from 5:00 to 6:30 PM, for the Money Management virtual workshop, in partnership with United Way of San Diego County. This workshop is not just about managing money; it's about building a foundation for lasting financial literacy. Lifeline's expert-led class is tailored to equip you with skills that promote positive financial habits, ensuring sustainable change. Whether you're starting your financial journey or looking to enhance existing strategies, this session is designed for everyone seeking a path to financial empowerment. By participating, you not only invest in your financial education but also contribute to a community-focused approach that prioritizes lasting impact. Don't miss the chance to register and be part of our opportunity drawing. Join Lifeline on this journey towards sustainable financial change. Your future begins here! Click HERE to Register!

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Maximize Your Tax Returns with Lifeline's Free Tax Assistance Program Tax season can often feel overwhelming, but it doesn't have to be. Lifeline is here to help you navigate through the complexities of filing your taxes with our free tax assistance program. One significant benefit that many individuals may overlook is the Earned Income Tax Credit (EITC). This credit can be a substantial boost to you, your family, and the entire community. If you have earnings of $64,000 or less, you could qualify for valuable tax breaks through the EITC. At Lifeline, we're dedicated to helping you determine your eligibility and claim the credits you're entitled to. Expert Assistance, Free of Charge Navigating the tax filing process can be daunting, especially if you're unsure about your eligibility for certain credits. That's where Lifeline's volunteer tax experts come in. Our team of knowledgeable professionals is here to provide free tax assistance and guide you through every step of the process. Book Your Appointment Today Don't let tax season stress you out. Take advantage of Lifeline's free tax assistance program and maximize your tax returns. Booking an appointment is easy – simply visit [Link] to schedule a meeting with one of our dedicated volunteers. Whether you're a first-time filer or need assistance with complex tax issues, we're here to help. At Lifeline, we understand the importance of ensuring that everyone in our community receives the tax credits and benefits they deserve. Join us in making tax season stress-free for all by spreading the word about Lifeline's free tax assistance program. Together, we can empower individuals and families to make the most of their tax returns. Take control of your tax season with Lifeline's free tax assistance program. Whether you're looking to claim the EITC or need help navigating the tax filing process, we're here to support you every step of the way. Schedule your appointment today and let us help you unlock the financial benefits you deserve.

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This February, as we celebrate National Black History Month, Lifeline pays homage to the profound contributions and enduring spirit of African Americans. This observance is not only a reflection on the pivotal roles played in shaping our nation but also a reaffirmation of the inseparable ties between peace and freedom, and the transformative power of individual and collective action. The adversities of slavery and systemic denial of basic human rights have left indelible marks on the socioeconomic landscape for African Americans, creating echoes that resonate in today's struggles for justice and equality. These historical challenges, juxtaposed with contemporary social justice movements, underscore the continuity of a fight that is as vital today as it was generations ago. To honor the African American legacy and champion human rights fully, we must go beyond mere recognition. It calls for sincere self-examination, an earnest pursuit of knowledge, and dynamic participation. It compels us to deepen our understanding of the complex tapestry of African American history and its implications for the present and future. By recognizing the strength drawn from this rich heritage, we are inspired to take meaningful steps toward dismantling the persistent shadows of inequality. This month, Lifeline and our San Diego community comes together to celebrate the stories, triumphs, and resilience of African Americans - narratives that have not only forged our collective history but have also ignited change and inspired untold acts of bravery. As we delve into these narratives, we are reminded of the ongoing journey towards justice and equality, with awareness that the sentiment of honoring and recognizing African Americans extends beyond just one month and is reflected in our actions and attitudes year-round. Let us move forward with the courage to challenge the status quo, inspired by the fortitude of those who have fought for their dreams with tenacity and hope. Together, we can continue to weave a future that mirrors the ideals of justice, fairness, and freedom for all, making strides to address and eliminate the inequalities that persist in our communities. In this journey, we find the courage to confront, the resolve to heal, and the determination to build a more just society, propelled by the belief that the potential for change resides with us collectively - but begins first within each of us individually. Take action by supporting Black-owned businesses here, attend a local San Diego event, and learn more at lifelinecs.org/blogs/lifeline-celebrates-black-history-month.

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In the spirit of love and compassion this February, Lifeline is thrilled to share heartwarming stories of community collaboration and generosity. Our incredible partners, Exposure Skate and Marsh McLennan Agency, have played a pivotal role in spreading love to Lifeline clients in need. Exposure Skate's Skate Rising Event: Empowering Youth, Impacting Lives At Exposure Skate's recent "Skate Rising" event, the energy of youth empowerment was palpable. Enthusiastic young individuals crafted over 700 hygiene items, demonstrating their commitment to making a positive impact on the lives of their peers. These items, ranging from essential toothbrushes to personal care products, are now ready to bring comfort and care to Lifeline youth experiencing homelessness. Exposure Skate's dedication to service and the mission of empowering women, trans, and non-binary individuals shines brightly in this collaborative effort. Marsh McLennan Agency's Heartfelt Assembly for Lifeline Clients Meanwhile, employees at Marsh McLennan Agency came together with warmth and care to assemble vital kits for Lifeline clients in need. From essential toiletries to comforting blankets, socks, hats, and first aid kits, these thoughtful packages are designed to make a difference in the lives of youth and families facing homelessness. The gesture of spreading love through donating essentials, especially during the cold and rainy days, resonates deeply with the Lifeline mission. Grateful for Community Collaboration We are immensely grateful for the power of community collaboration, where individuals and organizations unite for a common cause. The combined efforts of Exposure Skate and Marsh McLennan Agency exemplify the spirit of compassion and generosity that defines Lifeline's mission. This February, as we celebrate love, let's also celebrate the love and care radiated by our community partners. Together, we continue to make a positive impact on the lives of those who need it most. Thank you, Exposure Skate and Marsh McLennan Agency, for spreading love to Lifeline clients in need and embodying the true essence of community support.

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WE ALL COUNT Come & Be Counted for the 2024Point-In-Time Count on January 25 Are you 24 years old or younger? Are you experiencing homelessness or an unstable living situation? We will be conducting a brief survey. In appreciation for you time, you will receive a gift card! FREE food, drinks, and resources will be provided! Your story matters, and by being counted, you shape the future of funds allocated to tackle homelessness and housing instability. Locations: Lifeline's House Drop-In Center Location: 302 N Indiana Ave, Vista, CA 92084 Date-Time: January 25 - February 1, 2024 - 11 AM-4 PM Contact Info: Kristen Carvajal-Witek (760) 842-6360 FREE FOOD & DRINKS! The YMCA Youth & Family Services Copley-Price Family YMCA Location: 4300 El Cajon Blvd, San Diego, CA 92105 Date-Time: Thursday, January 25 - 12:00 -4:00 PM Contact Info: (760) 300-9586 The YMCA Youth & Family Services TAY Center Escondido Location: 1050 N. Broadway, Escondido, CA 92026 Date-Time: Thursday, January 25 - 2:00 -6:00 PM Contact Info: (760) 908-9373 The YMCA Youth & Family Services TAY Center Oceanside Location: 215 Barnes St. Oceanside, CA 92054 Date-Time: Friday, January 26- 12:00 - 4:00 PM Contact Info: (760) 908-9647

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